an organizational culture that prioritizes effective leadership, communication, teamwork, patient-centered care, safety, and continuous improvement can have a significant positive impact on both healthcare worker performance and patients' satisfaction in hospitals. It's important for healthcare institutions to recognize the role of culture in achieving their goals of providing high-quality care and ensuring positive patient experiences.

Patient safety and good patient care require effective communication across healthcare teams (Shahid & Thomas 2018). Employee-manager communication has become more innovative, allowing individuals to focus on goals and receive mentorship to help them achieve them. Human relationships that establish an organizational culture, as well as healthy ties between managers, cannot be replaced by technology. Quality healthcare delivery is essentially based on effective and efficient communication practices. Communication faults can be multifaceted, influenced by technology, staff, process, information design, and even biology itself. Healthcare practitioners should be aware of the problems associated with facing handoffs, such as physical environment, social environment, language hurdles, and communication barriers. Distractions, insufficient time, and interruptions are the most regularly cited environmental barriers to effective communication (Shahid & Thomas 2018).