Dear colleagues,
I am a graduate student, I began my Ph.D. some months ago, and I am trying to work with an Eksigent nanoLC 1D plus.
I would like to change the valve position for inject using direct control, but
the software can not recognize my command, it still waiting for the LC method, but I did not put any run in the queue. The valve still in the load position all the time.
However, and I run a sample, the valve works normally and changed for the
inject position at the right time. The problem only happens when I try to use the direct control mode.
I do not know how to works now and the manual is not helping me.
Probably the problem is easy to solve, but I could not recognize the solution.
Do you know what to do for to control the valve position?
thanks
Yes, very common problem with Eksigent pumps! The easiest would be to call the Eksigent Tech Support or AB Sciex technical support who can solve it in few minutes very easily. Manual would not help for these typical issues!
Thanks,
- Badges
- Science method