Hello,

We have been having contamination issues with our single quad LC-MS system (Waters Acquity Arc QSMR, Sample Manager FTNR, 2998 PDA, QDa). In particular, we observe an omnipresent species with m/z 100 across the entire chromatogram, m/z 271 and a series with m/z 295, 297, 299 (as well as 293, 296, 298 and 300, see pic) when the aqueous phase is between 100 and 20%, after that it seems to disappear. I should mention we are running either 10 minutes or 30 minutes gradients (5-90% ACN, only FA as additive for both MPs). I have tried to isolate the problem to either LC or MS, with inconclusive results. We have performed a thorough LC cleaning twice (washed with acidic mix, ammonia and IPA, then water @70C overnight, all LC-MS–grade from Biosolve), as well as MS source and ion guide cleaning (done by Waters engineer), but the problem is still there.

The strangest thing though, is that after the first round of LC cleaning the contaminants were gone (or below noise level) for about two consecutive days (see pics of spectra), and then all reappeared on day 3 (except for 271) when a new run was started, only difference being that I prepared fresh mobile phase (with commercial LC-MS–grade water and LC-MS–grade formic acid). After that I tried the cleaning procedure again, but this time with no success, although the general background signal did get much better.

We even installed a carbon filter between our (newly installed and checked) N2 tap and the MS inlet. At this point I do not know what else to try, Waters keeps suggesting that it's an LC problem, and they advice yet again another cleaning procedure (with 30% phosphoric acid), but I am a bit skeptical since we have tried 3 out of 4 of their advised cleaning mixes and protocols already.

Did anyone maybe encounter these same contaminant species? Or does anyone have suggestions as to what they might be and how to get rid of them? Since this is just a single quad, it's hard to say exactly from the m/z, but if I scan some of the " common contaminants" lists some of these masses match with either Triton or polymers (PPG or PEG), although I do not see the typical patterns for the latter. Any suggestion or tip would be greatly appreciated :)

Thank you

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