Other than primer problem, you may also need to consider whether the DNA/RNA extraction protocol has problem, PCR master mix? PCR condition was it optimized? Consider each factor one by one to troubleshoot.
Giorgia, please check this website. It will tell you whether your primers have high percentage of off-target and other features which may help you to troubleshoot you problem. Good luck
Thanks so much everybody. I found the problem was in the sequence of the foward. The start of the correct sequence is TAY, the my primer was TAGC. I order the new foward and I will try.