Hi,

I routinely use AKTA connected to Fraction Collector-920 for collecting proteins while doing protein purification. However, recently I have started seeing some errors on our Fraction Collector. While collecting proteins, the collector collects protein in the first two tubes and then skips a bunch of tubes and gives an error, that last tube has passed and the instrument pauses. If I continue the run, it keeps on repeating the same thing.

To troubleshoot this, I have tried disconnecting and reconnecting fraction collector and switching off and on the instrument. I have also tried using different methods on UNICORN software but the fraction collector keeps on giving the same error.

I am not able to decide whether it's a mechanical issue with the arm of the collector or an electronic issue.

If you have encountered this issue, please let me know how to fix it.

Thanks in advance,

Prakriti

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