2. Protein may not be available in the blot to react. This could have happened because of few obvious reasons like
a. transfer has not happened properly.
b. the secondary antibody didn't work.
c. primary antibody didn't find antigen. May be protein got degraded or the SDS gel was resolved too much and the interested protein has gone out. Well, this can also happen if you resolve and cut the blot according to the size of proteins to detect multiple proteins from one PAGE.
Beside to was mentioned before. Too high concentration of either Primary or secondary antibody, insufficient washing, membrane drying, too high volume of chemiluminescent or rolling on the membrane by dirty roller during blotting sandwich construction can lead to dark membrane.
we are using the same stuff in our lab. This problem is related to the software settings, so it is better to contact the firm that supplied the instrument to get the problem solved.