UPDATE: the issue was the flow pressure being too high and cells being too sensitive to a loss of membrane integrity. I lowered the flow pressure and used a reagent/buffer that is designed to reinforce membrane strength.
Problem: I am culturing NIH 3T3 cells which are growing normally. They all look happy and healthy when I take them for flow cytometry after which I lose ~40% of my cell viability. I have never had this problem with my other cell lines e.g., MSC's. Could it be because of the change from the incubator 5%CO2 + 95%O2 to normal atmosphere air? Is there a specific temperature setting I should have my flow cytometer at other than room temperature? Should I change the flow pressure? If I don't perform flow cytometry my cells stay happy. My colleagues have run flow cytometry on their cell cultures (with other cell lines) and have not encountered any problems that I know of. Any thoughts?