2 1/2 years sounds about in the right ballpark. Powering up and down has an effect on the lasers also, and our violet laser seems to have a shorter life than the others. Although we only use BD instruments.
Lifetime may depend on the sort of laser you have. There are gas lasers, solid state lasers and laser diodes around for usage in FCM. Gas lasers should have a shorter lifetime (5 years?), but in principal, all lasers should do some 5-10 years at least.