Three important elements of organizational change are

  • Thinking: How people understand the organization and their ability to learn. How well ideas (management concepts) are tailored to meet the organization's needs, and how well managers communicate them.
  • Behavior: How people react to change, how it is discussed and the attitudes that exist related to the proposed change. 
  • Infrastructure: The physical environment in which the change takes place, including technology, procedures, organizational structure and the various systems that are of relevance to the work.
  • How would you rate the importance of these aspects? Do you think one is more important than others, and why?

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