Yanelis Pavón-González If business processes are difficult to implement, require many steps, lead to confusion, ambiguity and harass participants, the end result will be dissatisfied stakeholders and customers, which in turn will lead to fewer profits on an annual basis. As a result, the process will have to be changed again, which is associated with new costs. Therefore, I recommend that when building a process, you first read all the legal and regulatory requirements, then put yourself in the place of each of the parties that will go through the process, employees and customers. Once you've built the process, let them test it, analyze the comments, and change whatever it takes before it's released. This will lead to high efficiency, satisfied customers and corporate partners, which in turn increases revenue.

I am copying a link with useful and detailed information related to BPM.

https://www.stakeholdermap.com/bpm/example-bpm-business-process-models.html

Good luck

usually we do lots of one on one interviews or focus groups on building a business process. sometimes the whole company fails (mean: goes bankrupt) during a Business Process Reengineering effort. Since all business software and information system projects start with a BPR (as software can only work in a context of such a process), perhaps the best source would be the Standish CHAOS report.

There are several reasons that, in my opinion, the wrong decision in these matters causes this: The first is to determine whether the previous process needs improvement or just a restructuring. Take time to think. The second is whether this process will be negative or positive in a simple way. If it is positive, it will return its value to the customer and the organization. This is required. Always make sure the process is as positive as possible. Third, and this is the most important thing: "Focus on what you need, not what you want." Don't apply BPM to all enterprise processes simultaneously, just do it for processes that consume time, effort and money. The time you waste on unnecessary processes will benefit if you decide to invest it in important processes only if you feel that the process is not making an effective difference in the organization, which means that there is a more important process. In short, focus only on the processes that will make the organization spend less and save time and money. . There is a word that Bill Gates says, "The first rule of any technology used in a business is that automation applied to an efficient process will increase efficiency. The second is that automation applied to an inefficient process will increase inefficiency. " This is a deep meaning, go deep into it and you will review many things and always remember them. Think before you decide to ask a lot of questions to test the process and try to complete it with minimal effort. This will return its values ​​to the organization and improve your productivity.