I had an approach that the number of carbons in the feed should be equal to the number of carbons in the product. is this wrong ? any help will be highly appreciated.
Yes, your approach is right. Can you provide information on the reaction? like contains aromatics or no, no. of carbons etc.,
Alternatively, you can calculate the mole balance and report it. This is more appropriate because accounting for the loss of carbon (either by coke formation or deposition) which cannot be quantified, can be avoided.