Current scenario:

If there is a defaulter for not paying his dues / outstanding amount, the treatment /actions are mostly taken on the individual account .The treatment / actions are performed in different stages over long period before writing off.

New scenario:

When the customer joins, he is asked to submit certain mandatory documents.

The mandatory documents would be like

1. National id / visa or any other such authorized identity document recognized by the Government

2. There are many times customer joins through some reference with in the same organization

Certain pre-defined actions are performed on the defaulter,

These treatment / actions should be extended after certain stage, to be performed on active contacts who are using the same Identity like the (National id / visa). This would give the Organization some means to track down the original defaulter easily.

There should be an automation to define a customized treatment for individual based on the learning from the previous treatment (feedback / response).

The benefit for the above change is as mentioned below

1. There could be instances where can write off the accounts at the early stage (e.g. Death)

2. Chances of recovery is improved

3. Visibility or the predictions is more accurate.

My Ask is , can this be done globally with no issues