I tried to thaw my HaCaT cells several times but 99% of them died. They were frozen with 10% DMSO + 10% FBS + 80% DMEM. I also tried 10% DMSO + 90% FBS then they died less but still only 10-20% survived. I centrifuged them at 300g x 5min, RT as suggested by the cell supplier. Other procedures are as standard protocols. Are there any suggestions to keep more cells survive? Thanks a lot!