Dear all,
More than three months ago, one of my papers was accepted in a journal (if necessary I can tell the name). During the acceptance process, the editorial office tried different ways to get some fees from my side. For instance, they asked me to pay around 100 USD to the editorial office to improve the resolution quality of some figures. However, we rejected to pay and we improved the quality of the figure by ourselves. Finally, my paper was accepted for publication. However, the journal office has not published it yet after 3 months and only create some nonsense excuses. Whenever I contact them, they tell me that the paper will be published soon.
Now, I am sure this journal has no intention to publish our accepted paper. I want to ask if anyone knows where shall I contact to complain about this behavior? There must be a center to control the behavior of all journals and can punish them if they do not behave scientifically.
Many thanks for the upcoming suggestions.