As a key performance indicator in university quality assurance processes, the retention of students in their studies is an issue of concern world-wide. Implicit in the process of quality assurance is quality improvement. An issue of concern in higher education institutions across the world is the retention and success of students in their studies. This is a particularly pressing issue in the context of widening participation for under-represented student groups, increasing student diversity and educational quality assurance and accountability processes. As well as the personal impact and loss of life chances for students, non-completion has financial implications for students (and their families), and for society and the economy through the loss of potential skills and knowledge. There are also financial and reputational implications for higher education institutions.

Source: Improving student retention in higher education Improving Teaching and Learning by Glenda Crosling, Margaret Heagney Monash University Liz Thomas Edge Hill University, UK - https://files.eric.ed.gov/fulltext/EJ864028.pdf

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