I have tried multiple times to cryopreservation of SH-SY5Y cells, but afther thawing, no cells had survived. I bring the cells to cold (4 degrees Celsius) DMEM/F-12 medium with 5% DMSO. After that, I placed the cells directly in -20 degrees celsius for 10-20 minutes and after that 24h in -80 C freezer. After that, cells were stored in liquid nitrogen.
We have multiple times used this method, but the cells did not survive. What can I do the next time or does anyone have some tips to think about?