I have set up 2 way system coupled Fluid structure interaction using Ansys Workbench system coupling module.

 I am getting these errors and can not proceed further:

Following are the errors:

1. Fluent: License is not available.

2. A solver failure occurred during the run in the fluid flow (fluent) system

3. System coupling run completed with errors. Fluid Flow (Fluent) (Solution) reported: Fluent encountered fatal error after sync point Analysis Initialization: CFD Solver license [ANSYS Academic Research] is not available for coupled run. 

4. Warning: One or more contact regions may not be in initial contact. Check results carefully. Refer to Troubleshooting in the Help System for more details.

5.Update failed for the Solution component in System Coupling. The coupled update for System, Fluid Flow (Fluent), threw an exception.

I checked with my University IT services and they said we have fluent licence.

Can somebody please help me with this?

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