At present, women face various problems in the workplace, that is why, Internal Complaint Committee (ICC) is formed. What are the roles of the Internal Complaint Committee (ICC) in the Workplace?
The major functions of the Internal Complaints Committee involve implementing the Policy relating to the prevention of sexual harassment, resolving complaints by the aggrieved and recommending actions to be taken by the employer
The Internal Complaints Committee ("ICC") is a body envisaged to receive complaints on sexual harassment at the workplace from an aggrieved woman, as well as to inquire into and make recommendations to the employer on the action required pursuant to its inquiry of such complaint made.
The key feature of the Sexual Harassment of Women (Prevention Prohibition and Redressal) Act 2013 is the introduction of an Internal Complaints Committee (ICC) at every workplace.
The key feature of the Sexual Harassment of Women (Prevention Prohibition and Redressal) Act 2013 is the introduction of an Internal Complaints Committee (ICC) at every workplace. ICC must oversee the implementation of Anti Sexual Harassment Policy, deliberate and resolve complaints on sexual harassment at workplace and recommend disciplinary actions if any to the employer.
More than 50% of working women faced sexual harassment, crude jokes, and unwelcome gestures at least once in their career. Reporting sexual harassment is not easy, sometimes, due to the fear of unlawful termination, unnecessary work pressure, spoiling the team environment.
The Sexual Harassment of Women under the Workplace (Prevention, Prohibition and Redressal) Act (hereinafter referred to as “Act”) was enacted in the year 2013 with threefold purposes:
1. Providing protection to women against sexual harassment at the workplace,
2. To prevent sexual harassment
3. To provide a redressal mechanism for complaints relating to sexual harassment at the workplace
The Act was enacted after the decision of the Supreme Court in the case of Vishaka and Others v. State of Rajasthan and Others (1997 (7) SCC 323), where the honorable court laid down guidelines relating to sexual harassment of women at the workplace, known as “Vishakha Guidelines”. The guidelines were in force until the enactment of the legislation.
As per the law, it is mandatory for every workplace to have an Internal Complaints Committee (ICC) that would critical role in prevention, prohibition, and redressal of sexual harassment at the workplace. The ICC has a responsibility to establish an effective internal complaints procedure, where:
Assurance that no victimization will result from making a complaint
The procedure is well documented, available and in accessible formats;
Members who manage complaints are well trained
Assistance is provided in the form of language interpreters as needed for parties to a complaint
Ensuring the process is confidential, independent and based on principles of natural justice
Ensuring the process has clear timelines
All conflicts of interest are managed appropriately.
The Internal Complaints Committee (ICC) is formed according to the provisions of The Sexual Harassment of Women at Workplace (Prevention, Prohibition, and Redressal) Act, 2013. The ICC’s twin functions are:
To hear and address complaints regarding sexual harassment at IIM Indore, and
To spread awareness about gender-related issues and functioning of the ICC.
In my opinion, the roles of the Internal Complaints Committee (ICC) in the workplace are numerous and may vary from one structure to another, in particular it passes judgment on employers and discusses working conditions. He educates employees in order to maintain a good relationship in the company.
An IC, as the name suggests, is an internal committee of a workplace to receive and redress complaints of sexual harassment. It is required to consist of a minimum of four members: A Presiding Officer who has to be a woman employed at a senior level at workplace.
Formation of the ICC will constitute the following:
Presiding Officer – senior most woman employee in the work place.
Not less than two members from amongst employees preferably committed to the cause of women or who have had experience in social work or have legal knowledge.
The key feature of the Sexual Harassment of Women (Prevention Prohibition and Redressal) Act 2013 is the introduction of an Internal Complaints Committee (ICC) at every workplace.
ICC has earmarked roles in maintaining the working relationship between the employer and the employees as well as between employees. Its role in sexual harrassment of female employees is very justified and commendable.
The major functions of the Internal Complaints Committee involve implementing the Policy relating to the prevention of sexual harassment, resolving complaints by the aggrieved and recommending actions to be taken by the employer
ICC প্রধান কাজগুলির মধ্যে অন্যতম হল যৌন হয়রানি প্রতিরোধ সম্পর্কিত নীতি বাস্তবায়ন, আক্রান্তদের দ্বারা অভিযোগগুলি সমাধান করা এবং নিয়োগকর্তা কর্তৃক গৃহীত পদক্ষেপ গ্রহণের সুপারিশ করা |
The major functions of the Internal Complaints Committee involve implementing the Policy relating to the prevention of sexual harassment, resolving complaints by the aggrieved, and recommending actions to be taken by the employer.
1) It is entitled to initiate an inquiry into the complaint of a sexual harassment incident at workplace
2) It can summon witnesses and parties before the committee to give statement
3) It can assert it powers and summon evidence to be examined, if it is deemed necessary to do so by the Committee
Once the inquiry is completed and if the Internal Complaint Committee finds the person guilty, it is well within its right to prescribe following actions:
a) Initiate action against the culprit in accordance with the service rules of the organization.
b) In absence of service rules, it can take actions like a warning, community service, withholding promotion, termination, etc.
c) It can deduct from the salary of respondent as compensation to be paid to aggrieved women.
In Finland the role of internal complaint committees at a workplace is minimal & small since employees are represented by regional employee organizations - there are some 160 collective agreements altogether in different field:
2) Hannele Jurvelius (2020). "Workplace harassment and inappropriate treatment Ministry of Social Affairs and Health, Available at:
https://stm.fi/en/workplace-harassment
3) Raimo Antila, & Elli Nieminen & Krista Oinonen (2020). "European Committee of Social Rights ruled on pay equality in Finland" Press Release 29 June 2020, Ministry of Foreign Affairs, Available at: