RR Kerepek shops sell variety of chips such as sweet potato chips, banana chips, crackers and also the traditional and modern cakes. However, RR Kerepek has major problems which are insufficient space and poor sorting techniques.
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In DMAIC technique you have to know problem statement then draw SIPOC chart and VOC (know the international standard to avoid outsourcing audit that check supplier also, then critical to quality (converting qualitative data in VOC to qualitative data). Write a root cause diagram like fishbone and pareto. Reduce cycle time and focus on takt time (lean tools as kaizen informal team for rapid reducing waste). draw a control chart after financial analysis and pilot study.
5S : setup work instruction that different from general procedure. In 5 S the knowledge will be monopolized for company system not for employee. So building expert system.
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