Hello everybody. Greetings! I hope this query finds you in good health!
I'm seeking your urgent suggestion regarding ChimeraX. Previously, I used UCSF Chimera very frequently for molecular visualization purposes and that worked very smoothly all the way through. Today I decided to download and install ChimeraX, the latest successor of UCSF Chimera.
I downloaded it from the official webpage and installed it properly. However, as I'm trying to open it, it's not responding, neither it's throwing any error messages. I have checked all my display drivers, and they are all up-to-date. What should I do now to get it responsive and work properly? My PC has a Windows10, 64 bit architecture installed in it.
Your kind suggestions would be really helpful on this regard!
Thanks in advance!
Hello
If ChimeraX won't start anymore I think there are two possibilities 1) your computer updated to a broken graphics driver, or 2) the ChimeraX preference settings got messed up. The first thing I suggest is trying a ChimeraX daily build. If that fails then try renaming your preferences directory
C:/Users//AppData/Local/UCSF/ChimeraX
so ChimeraX won't find it and will start with defaults. If that works, could you make a zip file of your broken preferences directory and use ChimeraX menu Help / Report a Bug... and include the zip file so we can figure out what went wrong and fix it. If none of this fixes it you should see if you can update the graphics driver on your computer. ChimeraX daily builds should show an error message on start-up if the graphics driver is inadequate, but the old ChimeraX 0.9 release may not.
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