My topic for research is: “Impact of Push Notifications on Consumer Purchasing Behavior: An Empirical Analysis within the Zomato Ecosystem”
My Research Objectives are:
1. To measure the level of engagement with push notifications within the Zomato app.
2. To identify the type of notifications that the consumer receives.
3. To understand consumer preferences regarding the type, timing, and content of push notifications from Zomato.
The Research Questions based on the objective are:
Based on the 1st Objective:
RQ1.1: What is the level of engagement with push notifications within the Zomato app among users?
Based on the 3rd Objective:
RQ3.1: What are the preferences of Zomato users regarding the types of push notifications they receive?
RQ3.2: How do users perceive the timing of push notifications from Zomato (e.g., frequency, timing during the day)?
RQ3.3: What are users' preferences regarding the content of push notifications (e.g., promotions, discounts, restaurant updates)?
Research Methodology: