Dear Valentin,

I have followed a research done by an insider in the emergency room of an hospital in the Venetian region, about the treatment of foreign patients and "triage" decisions, see: 

F. Spagna – A. Da Lio, Un codice così bianco. Aspetti antropologici del triage in una ricerca sulle "priorità" presso il Pronto Soccorso di un ospedale veneto, AM. Rivista della Società italiana di antropologia medica, AM. Rivista della Società italiana di antropologia medica, 35-36, 2013, pp.187-206.

 All the best

Francesco

Perhaps you can examine how the diversity in the staff influences the work and social culture of that public institution. I have done some similar work in an educational institution that may be of some help if you plan to take up my suggestion.

Best regards,

Debra

Data Curriculum Inclusiveness Challenge: Responding to Multicultu...

Data Generation I: International and invisible in a workforce edu...

Article Workforce Education and Development (WED): Graduate Students...

Are organizational culture and social culture of public institution the same? 

Pilar;

Organizational culture and social culture of public institution are not the same but correlated as shown in the attached study.

Best regards,

Debra

Article Interaction between organizational culture and work engageme...

This may be useful:

M. Kostera, M. Organizational Ethnography: Methods and Inspirations, SAGE Publications, London 2007.

D Neyland, Organizational Ethnography. SAGE, London 2007.

D.N. Gellner & E. Hirsch (eds.): Inside Organizations. Anthropologists at Work. Berg Oxford, 2001.

Best regards

Krzysztof

There are a lot of publications, including a journal on qualitative research by SAGE publications. 

And I like the book by Peter Woods: Inside Schools: Ethnography in Educational Research (Routledge Education Books), although published some time ago, it gives some useful tips on how to get started. 

Maybe you  can dip into  Mary Douglas "How institutions think"

Best regards

Katarzyna

Hello,

Here are a few examples of institutional ethnographies in book format (I think this is what you were looking for?):

Bruno Latour: The Making of Law

http://www.polity.co.uk/book.asp?ref=9780745639857

Didier Fassin: Enforcing Order

http://www.polity.co.uk/book.asp?ref=9780745664804

Matthew Hull: The Government of Paper

http://www.ucpress.edu/book.php?isbn=9780520272156

Jack Levinson: Making Life Work

https://www.upress.umn.edu/book-division/books/making-life-work

Perhaps this helps.

Best regards,

David

For applications of folklore studies to industry, see the publications of Michael Owen Jones (emeritus, UCLA).  In particular:

Studying Organizational Symbolism (1996)

Good luck,

Judith

Tess Lea Bureaucrats and Bleeding Hearts: Indigenous health in northern Australia. Sydney, University of NSW Press. An excellent ethnography of the bureaucrats dealing with the "wicked" problem of Indigenous health.

Emmanuel you could try M. Douglas classic How Institutions Think for a cultural theory of instituions. Ch. Linde Marrative ans Institutional Memory provides insight into the way institutions use stories to create a corporate identity over time. And finally G. Hofstede Culture and Organizations about corporate culture and nationals cultures.

https://works.bepress.com/annelise_riles/

Gustavo Lins Ribeiro has written an excellent ethnography of the World Bank.

Debra,

Thanks