Unexpected problems running Photoquad software: How to fix the issue when it doesn't run anymore?

22 April 2020 1 5K Report

Hi,

I've been using Photoquad software to analyze photoquadrats but suddenly the program doesn't run anymore and I am not able to solve the problem. I uninstalled both the MATLAB Compiler Runtime (MCR) and Photoquad.exe, reinstalled everything being careful to follow all the installation instructions and suggestions by the manual and the web (https://www.mar.aegean.gr/sonarlab/photoquad/), I freed up space on the hard disk, among other actions, for possible problems not related with the software itself, I respected all the times the program takes to run, etcetc.... but it's impossible to make Photoquad runs neither to open the main window.

I don't find the solution and I really need to continue my analysis. Anybody had the same problem or may provide any suggestion in order to fix it?

Thanks in advance for your help!

Marta Florido

Thanks a lot Mohammed for responding so quickly.

Regarding Java or Adobe Flash I only uploaded the software before reinstalling PhotoQuad again... as the problem was not solved, I chose to restore the pc system following the advice of a colleague with the same problem.

Photoquad runs now, but I encourage others to try other options regarding possible uncompatibilities with Photoquad following your proposal, since restoring the computer is time consuming and unless it solves the problem -at the moment- other options could be less laborious and "risky".

Thanks again!

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