You may conduct a survey on 'Determinants of patients satisfaction'. or keeping in mind the improvement of quality of service you may conduct a 'Patients' satisfaction survey'. or to find out the quality of prescriptions, and to take necessary measures if there is any evidence of quality standard compromise you may conduct a 'Prescription survey'
Dermatology is high volume so easy to generate numbers quickly. You could look at how many biopsies are generated from a clinic and see how to streamline this