"People often prefer (ask for) more information but might ignore their difficulty of understanding, using, and acting (appropriately) on this information."

Does anyone have literature/ experimental evidence on this? 

I know about the literature on information avoidance. I am looking more for evidence that people request (costly) information that they deem helpful but they would not request if they were aware that they would not use it because they would, e.g., misinterpret it.

Thanks in advance

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