Good morning,
during the final stages of the publication process, I received a link to review the final version of the paper on an online platform. When I was there, I couldn't change the layout of the cells of a table, but I assumed that the publication team would have adjusted the layout before building the pdf. Unfortunately that didn't happen, and now my institution paid £2600 for Open Access to have a paper with the numbers within the cells of the table all messed up, divided in different rows. I've contacted the Springer support team, but they told me no amendments can be done because the paper has been published online already.
Any suggestion on how I can resolve this situation?
Thank you for your help,
Andrea