Blockchain Technology is among emerging technologies. It is said to disrupt almost everything in the future. How can Blockchain Technology be used to improve e-Government service?
e-Government services have evolved significantly over the last decade, from a paper-based bureaucratic procedure to digital services. Electronically processed transactions require limited physical interaction with the public administration and provide reduced response times, increased transparency, confidentiality, and integrity. Blockchain technology enhances many of the above properties as it facilitates immutability and transparency for the recorded transactions and can help establish trust among participants.
Lemma Lessa A while ago I have co-authored a case study on how blockchain can transform public administration. We document a use case that was initiated by the state government of South Tyrol in Northern Italy in cooperation with the firm SAP. Hopefully, you will find it inspiring:
Chapter A Case Study of Blockchain-Induced Digital Transformation in...
With the expansion of blockchain technology in areas other than cryptocurrencies,
the research efforts have been radically expanding during the past years. Blockchain technology is considered a revolutionary approach in the area of public services and e-governance and acts as an enabler for citizens, businesses, and governments to easily interact with each other in a transparent way. Its innovation comes from the combination of transparency, integrity, confidentiality, and accountability when accurately designed. Moreover, a distributed blockchain network enhances trust among all participants, as transactions are executed securely without the approval of a central authority.
You can refer to the following links for more details
1) https://www.mdpi.com/2073-431X/10/12/168.
2) Conference Paper Consortium Blockchain for Security and Privacy-Preserving in...
Blockchain technology enhances many of the above properties as it facilitates immutability and transparency for the recorded transactions and can help establish trust among participants. ... Its innovation comes from the combination of transparency, integrity, confidentiality, and accountability when accurately designed.
That is a huge topic, and I assume you have already done some basic research in the area. Rather than attempt to write a treatise here, I will give you a citation for your referenchces - https://ec.europa.eu/cefdigital/wiki/display/CEFDIGITAL/EBSI
A tour through the EBSI site will list many ways the EU is considering leveraging blockchain for serving its citizens (albeit with European values in mind).
However, blockchain is not a magic wand - most real success will be a product of "blockchain PLUS": blockchain plus AI, blockchain plus data standardization, blockchain plus X. And decentralization is not a magic wand - many governmental functions require an authority.
We often think of e-Government in a vacuum. What BDLT can do is do more to help with pan-governmental efforts. You may want to (if you have not already done so) find the presentations and documents from the OECD and the annual Global Blockchain Policy Forums. It is the bridging parties that might not otherwise trust each other or a central intermediary who intuitively benefit the most from BDLT to spam those bridges with cryptographic, rather than influenceable people, trust.