Hello scientific community,

Although I have a very specific question related to a very specific equipment, I hope that I will find some answers and/or orientations.

I am actually trying to operate a Bruker Prodigy Cryoprobe, but I am facing some technical issues related to the failure of the cooldown process. I cannot achieve it as the system tells that the cooldown is too slow. What could be the reason for this? Are you using this kind of equipment Flawlessly? What is your experience with this kind of cryoprobe? are they reliable, and robust ?

Thank you in advance.

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