I recently tried an artificial-intelligence software program, otter.ai, on several transcribing tasks. I was very impressed with the job that it did on single person speaking clearly, so I suspect it would be a good tool for individual individual interviews.

At other extreme, however, I gave it a low to moderate quality recording of a six person focus group and the results were essentially junk.

That makes me curious about what kinds of experiences others have been having with this latest generation of transcription software.