I am currently doing a research on apology. Does anyone know if there are different types of apology for the same social behaivor? For example, someone was angry at you, and then he apologized. His apology could be for the anger per se (sorry that i was angry at you), or the apology could focus on the reason (sorry that I just feel you did not show respect to me). Are there these distinctions in the literature?
Sorry, I'm not an expert. But I found some links
in my bookmarks.
http://www.eurekalert.org/pub_releases/2012-07/bu-ada071212.php
http://www.eurekalert.org/pub_releases/2011-01/afps-aaa011811.php
http://blogs.discovermagazine.com/discoblog/2011/10/11/ncbi-rofl-why-women-apologize-more-than-men
http://lifehacker.com/5993269/why-refusing-to-apologize-feels-better-than-apologizing
http://www.sciencemag.org/content/304/5674/1167.abstract
http://www.scientificamerican.com/article.cfm?id=brain-region-tied-to-regr
Regards,
Joachim
Goffman, the sociologist, did a great deal of work on what he called "remedial interchanges," and that included apologies. He suggested that there are pure apologies (I'm sorry), but that most include additional remediational content, such as responsibility denials (excuses) and attempts to reframe the action more positively (justifications). Roy Lewicki's chapter in Rod Kramer's book on trust updates that work and applies it to organizational contexts.
- Badges
- Science topic
- Similar topics
- Psychology
- Organizational Psychology