Because of a formatting error my scale with a 0-9 response is misinterpreted by some participants as having only a 1-8 scale, advice?
I effectively have 2 response sets:
1) participants who respond as the scale intends from 0-9
2) participants who respond incorrectly as if the scale is 1-8
Is there anyway I can keep the added information from the 1st response set without just collapsing theirs into the 2nd? Advice gratefully received :)