We are based in the UK, and Qiagen advised there are no spare parts for it any more... We suspect the heating block is the problem, as the tubes are cold when the run is finished and we see no curves whatsoever.
https://www.qiagen.com/in/products/discovery-and-translational-research/epigenetics/dna-methylation/methylation-specific-pcr/rotor-gene-q/?clear=true#orderinginformation
Please refer the mentioned link.
Thank you Himadri Nath Saha . I was trying to avoid buying a new one...
https://www.qiagen.com/ca/products/instruments-and-automation/pcr-instruments/rotor-gene-q-ca/
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