I am reaching out to seek your advice regarding an issue I have been experiencing with the journal of Annals of Medicine. Our manuscript was accepted on 19 April 2024, and the editorial board told us the proof would be sent to us within 48 hours. However, despite multiple follow-ups, we have yet to receive the proof until now. Each time we contact the journal, we are informed that my paper is undergoing an additional check.
We have try to contact the Taylor&Francis, which is the publication company of Annals of Medicine, many times, but they never reply us.
Has anyone else encountered a similar situation? If so, how did you manage to resolve it? Any advice or suggestions on how I might expedite this process or get a clearer response from the journal would be greatly appreciated.
Thank you in advance for your insights and assistance.
It sounds frustrating to experience delays in receiving proofs from the Annals of Medicine, especially after receiving initial assurances. Here are some strategies you might consider to expedite the process and get clearer responses:1. Document Everything:
- Keep a detailed record of all your communications with the journal, including dates, times, and the content of your messages. This documentation can be helpful if you need to escalate the issue.
2. Follow Up Regularly:
- Continue to follow up with the journal at regular intervals. A polite but persistent approach can sometimes yield results. If you haven't already, consider varying your communication methods (e.g., email, phone calls) to see if one is more effective than the other.
3. Contact Higher Authorities:
- If you are not receiving satisfactory responses from the editorial team, consider reaching out to higher authorities within the journal or the publishing company, Taylor & Francis. Look for contact information for the editorial board or the publisher's customer service.
4. Seek Peer Support:
- Engage with colleagues or peers who may have published in the same journal. They might have experienced similar issues and could offer insights or contacts that could help you.
5. Utilize Social Media:
- Sometimes, public inquiries on platforms like Twitter or LinkedIn can prompt a quicker response from journals. If you choose this route, ensure your message is professional and respectful.
Dealing with delays in the publication process can be frustrating, especially when communication is lacking. In your situation with the Annals of Medicine and Taylor & Francis, it's important to escalate your efforts while maintaining professionalism. Consider directly contacting the Editor-in-Chief to address the delay, as they may be unaware of the situation. Utilizing social media platforms like Twitter to publicly mention the issue might also prompt a faster response. Additionally, revisiting the journal's author guidelines and involving your institution’s academic affairs department could provide alternative routes for resolution. If the delays persist, you may need to submit a formal complaint to Taylor & Francis, documenting your attempts to follow up.
By using multiple channels and staying persistent, you can increase your chances of expediting the process and receiving your proofs.
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