In ResearchGate, like in other platforms, citations are identified by an automated algorithm. Unfortunately, for various reasons the identification of citations is very often incomplete, and it is not possible to add citations "by hand", also not for the staff. Therefore there is no complain protocol.

See also these discussions on missing citations (just a selection - this is one of the most frequently asked question in RG):

https://www.researchgate.net/post/RG-citations-how-are-they-calculated/1

https://www.researchgate.net/post/missing_citation_number/1

https://www.researchgate.net/post/Why_are_some_of_my_citations_not_shown2/1

https://www.researchgate.net/post/Why_the_citation_is_not_shown/1

https://www.researchgate.net/post/How_can_we_add_citation_on_research_gate/1

https://www.researchgate.net/post/How_add_references/1

https://www.researchgate.net/post/Citations_from_RG/1

https://www.researchgate.net/post/citations_in_RG/1

https://www.researchgate.net/post/How_do_you_fix_missing_citations/1

https://www.researchgate.net/post/How_to_add_missing_citation/1

Thank you Wolfgang!

As always helpfull. We will bit up this algorithm!

With Regards

J

Thanks a lot Dear Wolfgang R. Dick, you are always helpful to me. I hope you will guiding any queries in future also. Thanking you.