With my colleagues we conduct the systematic review on relationship between emotional intelligence (both ability and trait/mixed conceptions) and job performance within certain occupational groups.
If such studies are known to You, I'd appreciate providing me with information about it. Of course we're performing database research, but we are also aware that some of the studies may be hard-to-reach and we're hoping for additional information.
We're interested in any studies (at this point) that include at leas one measurement of emotional intelligence and job performance (regardless of criterion type). If You know one, please let us know (authors, year and title would be sufficient, as well as only DOI)
Hello Adam,
Are these helpful?
Vratskikh, I., Al-Lozi, M., & Maqableh, M. (2016). The Impact of Emotional Intelligence on Job Performance via the Mediating Role of Job Satisfaction. International Journal of Business and Management, 11(2), 69.
doi:10.5539/ijbm.v11n2p69
https://www.researchgate.net/publication/292131250_The_Impact_of_Emotional_Intelligence_on_Job_Performance_via_the_Mediating_Role_of_Job_Satisfaction
Yoke, L. B., & Panatik, S. A. (2015). Emotional intelligence and job performance among school teachers. Asian Social Science, 11(13), 227.
doi:10.5539/ass.v11n13p227
https://www.researchgate.net/publication/277888180_Emotional_Intelligence_and_Job_Performance_among_School_Teachers
Yao, Y. H., Wang, R. T., & Wang, K. Y. (2009, September). The influence of emotional intelligence on job performance: Moderating effects of leadership. In 2009 International Conference on Management Science and Engineering (pp. 1155-1160). IEEE.
DOI: 10.1109/ICMSE.2009.5318156
https://www.researchgate.net/publication/224077915_The_influence_of_emotional_intelligence_on_job_performance_Moderating_effects_of_leadership
Rosete, D., & Ciarrochi, J. (2005). Emotional intelligence and its relationship to workplace performance outcomes of leadership effectiveness. Leadership & Organization Development Journal, 26(5), 388-399.
DOI: 10.1108/01437730510607871
https://www.researchgate.net/publication/45173142_Emotional_Intelligence_and_its_Relationship_to_Workplace_Performance_Outcomes_of_Leadership_Effectiveness
O'Boyle, E. H., Humphrey, R. H., Pollack, J. M., Hawver, T. H., & Story, P. A. (2011). The relation between emotional intelligence and job performance: A meta‐analysis. Journal of Organizational Behavior, 32(5), 788-818.
DOI: 10.1002/job.714
https://www.researchgate.net/publication/220013302_Emotional_intelligence_and_job_performance_A_meta-analysis
Bhaskar, P. (2015) EMOTIONAL INTELLIGENCE AND JOB PERFORMANCE IN SERVICE INDUSTRY
https://www.researchgate.net/publication/283319240
I cannot locate the DOI.
I have not seen the full text to this paper:
Law, K. S., Wong, C. S., Huang, G. H., & Li, X. (2008). The effects of emotional intelligence on job performance and life satisfaction for the research and development scientists in China. Asia Pacific Journal of Management, 25(1), 51-69.
DOI: 10.1007/s10490-007-9062-3
https://www.researchgate.net/publication/5143699_The_effects_of_emotional_intelligence_on_job_performance_and_life_satisfaction_for_the_research_and_development_scientists_in_China_J
Very best wishes,
Mary
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Check if the following would be useful
1. Noorazzila Shamsuddin, Ramlee Abdul Rahman (2014) The Relationship between Emotional Intelligence and Job Performance of Call Centre Agents, Procedia - Social and Behavioral Sciences, Volume 129, Pages 75-81
2. Ch. Platis, P. Reklitis, S. Zimeras (2015) Relation between Job Satisfaction and Job Performance in Healthcare Services, Procedia - Social and Behavioral Sciences, Volume 175, Pages 480-487
3. Michael Sony, Nandakumar Mekoth, (2016) The relationship between emotional intelligence, frontline employee adaptability, job satisfaction and job performance Journal of Retailing and Consumer Services, Volume 30, Pages 20-32
4. Kholoud S. AlDosiry, Othman H. Alkhadher, Elsayed M. AlAqraa’, Neil Anderson, (2016) Relationships between emotional intelligence and sales performance in Kuwait, Revista de Psicología del Trabajo y de las Organizaciones, Volume 32, Issue 1, Pages 39-45
5. Aitor Aritzeta, Nekane Balluerka, Arantxa Gorostiaga, Itziar Alonso-Arbiol, Mikel Haranburu, Leire Gartzia (2016) Classroom emotional intelligence and its relationship with school performance European Journal of Education and Psychology, Volume 9, Issue 1, Pages 1-8
6. Thomas Sy, Susanna Tram, Linda A. O’Hara Relation of employee and manager emotional intelligence to job satisfaction and performance (2006) Journal of Vocational Behavior, Volume 68, Issue 3, Pages 461-473
If you are doing a review for a meta-analysis, I would also recommend that you post a call for unpublished manuscripts on the topic to any relevant listservs (e.g., AOM OB division). Of course, if that is not your intention, please disregard. Good luck!
Also useful to balance out with the darker sides / less positive dimensions (see attached).
I also think an approach used in resilience research recently might be very interesting in terms of doing comparative research across occupational groups (see attached).
Good luck.
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5003940/
http://www.tandfonline.com/doi/abs/10.1080/19416520.2016.1159878?journalCode=rama20
@Tony Wall - I agree, but we decided to focus on task performance, to emphasize the differences with the other aspects (contextual and conterproductive). Thank You for review examples - we will base on them or will use them for sure
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