Hello,

I believe the following articles would help:

(1) Boehm, Barry, and Richard Turner. "Management challenges to implementing agile processes in traditional development organizations." Software, IEEE 22.5 (2005): 30-39.

(2) Dietrich, Perttu, and Päivi Lehtonen. "Successful management of strategic intentions through multiple projects–Reflections from empirical study." International Journal of Project Management 23.5 (2005): 386-391.

Good Luck!

More recent publications that may be of interest to you are:

Bordia, P., Restubog, S. L. D., Jimmieson, N. L., & Irmer, B. E. (2011). Haunted by the past: effects of poor change management history on employee attitudes and turnover. Group & Organization Management, 36(2), 191-222.

Chicago

Levin, G. (2013). Enterprise Project Governance: A Guide to the Successful Management of Projects Across the Organization. Project Management Journal, 44(1), 107-107.

Crawford, L., & Nahmias, A. H. (2010). Competencies for managing change. International Journal of Project Management, 28(4), 405-412.

Chicago

Maya is right. The level of your investigation needs to become clear. One focus could be on the business processes. Then, e.g. the work of Van der Aalst of Eindhoven University of Technology might be interesting. He and his co-authors (van der Aalst et al. 2003) conceptualise Business Process Management (BPM) as including "methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes".

One route might be then to look at how effectively service-oriented architectures (SOA) using Business Process Execution Language for Web Services (BPEL) can enable agile processes.

Change management became a management fad years ago. Perhaps, the first things we should have to answer are not related with "change" as an abstract entity. Instead, asking "Where I am?" and "Where do I want to go?" would be more useful to define a strategy than abstract considerations about "change management".

Said that, I enjoyed years ago "Critical Path Renewal" written by Beer, Eisenstat and Spector because it encapsulates common sense. In many situations, big shows about how the change is going to be are only that: Big shows. These authors show how to produce a gradual change starting with a little success and spreading it.