In the age of the COVID-19 pandemic, people are forced to use information technology more than usual.
With the emergence of COVID 19 pandemic, the need for information literacy is really important. People should be able to deal with IT than usual. There, We will experience more AI and robotics application in the business field to serve customers. AI feature systems will be developed to have fewer human contacts, then there will be more demand for AI including face-to-face customer service experiences with artificially smart robots. In shifting through and analyzing large amounts of data, humans will always take time and probably make a few mistakes. Machines that are artificially smart will do the same job much quicker, better and with zero errors.
According to World Economic Forum even before COVID-19, there was already high growth and adoption in education technology, with global edtech investments reaching US$18.66 billion in 2019 and the overall market for online education projected to reach $350 Billion by 2025. Whether it is language apps, virtual tutoring, video conferencing tools, or online learning software, there has been a significant surge in usage since COVID-19.While some believe that the unplanned and rapid move to online learning – with no training, insufficient bandwidth, and little preparation – will result in a poor user experience that is unconducive to sustained growth, others believe that a new hybrid model of education will emerge, with significant benefits. “I believe that the integration of information technology in education will be further accelerated and that online education will eventually become an integral component of school education,“ says Wang Tao, Vice President of Tencent Cloud and Vice President of Tencent Education.
Information literacy has increased during COVID-19 pandemic but misinformation as also increased.
e.g. A viral WhatsApp hoax "Those who got COVID-19 vaccine will die within 2 years" is more deadly than the virus causing COVID-19 itself.
The SARS-CoV-2 (Covid-19) coronavirus pandemic has increased the use of online information services available on smartphones, including social networking sites.
Regards,
Dariusz Prokopowicz