There are many reasons leading to smearing or tailing while running electrophoresis.
Starting with the template you can start the troubleshooting procedure then you can check for cross-contamination, using a higher concentration of enzyme, inadequate use of primers, use of degraded primers, even inadequate concentration of Mg2+ may all be the cause of smearing, sometimes even excessive cycling conditions can covert the PCR products into random higher molecular weight fragments.
Hope this will be of help to you @ Jerlyn Joan Jenius