Here is a model that may help.

I think that they key to inter-ethnic or cross-cultural communication is openness to customs and practices that are different, and only seeing them as different, not strange or negative.

Data Levels of Cross-Cultural Understanding

Dear Pragash Muthu Rajan, 

Notably, ethno-cultural competence refers to facets of  personality, skills and abilities which make it possible to  assess how different members from various ethnic communities employ appropriate forms of cooperation in order to establish an atmosphere of harmony and mutual trust. In other words, the inter-ethnic competence, from a sociological perspectivization, reflects a major  part of an individual's communicative competence whereby s/he draws in on his/her knowledge of  native and non-native of ethnic culture as well as his/her experiences of ethno-cultural values in order to maintain solidarity and rapport within the social network to which s/he belongs. To identify the levels of inter-ethnic competence, therefore, you need to choose two samples of native/non-native mandarin speakers . Then, by utilizing a carefully designed and validated attitudinal scale triangulated by a demographic questionnaire and  the use of a self- report technique you can collect, analyze and interpret the obtained data , which hopefully shed light on specific levels comprising inter-ethnic competence.

Best regards,

R. Biria

Dear Pragash Muthu Rajan,

Thanks for the valid question. In my opinion, The inter-ethnic communication competence differs from person to person. it appears in various levels. For such circumstances, we have to adopt  various strategies based on the independent potentiality of the learners. Hope it would be helpful.

With regards,

Pavani.A