I think that you refer to the automation of the decisions making processes. I am devoted to this theme in engineering areas, if it could be useful for you, make me know, please
The automated systems for making engineering decisions, that is to say, linked to the production planning, maintenance, design, technologies generation, processes operation, etc. automates the decisions making processes, that is to say, they generate for decisors decision options supplemented, (depending of the kind of system) by planes, materials listings, clents associated to the production decisions, etc. The elaboration of this information by automated systems substitutes the human intellectual work, for what automate the decisions making processes. Equally it happens with the systems for the production or services administration, etc.