Dear Colleague,
I woud like to conduct a Delphi study to identify factors affecting the success of a continuous improvement project.
Could you please suggest me a paper or book mentioning different Likert scales used in Delphi studies?
Thanks
Hi Fernando,
perhaps the attached articles are of your interest.
Best,
Felix
Four point likert scale can be used. Like mature, Developing, Immature, Not applicable
I attached some articles that were useful to me.
Best
Maria João
Four point, five to seven point scales can be used.
Here is a reference.
Mark J. Clayton (1997) Delphi: a technique to harness expert opinion
for critical decision‐making tasks in education, Educational Psychology, 17:4, 373-386, DOI:10.1080/0144341970170401
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