I had discovered in 2005 that most used process management model was actually developed in 1920's as a product control model, as the concept of process was not present then. It was more like having trade-smiths, who would build things. To my knowledge, this product control model is called PDCA, which led to creation of cost of poor quality. While using the PDCA model, experts like Juran, Taguchi, Ishikawa and Deming tried to fix its weaknesses, which were not adopted for convenience. This whole concept of PDCA eventually resulted in a field of quality. It is due to poor design. With this mindset, I am interested in knowing if anyone is aware of the process models used currently.
Dear Praveen,
you make an interesting question. One has to decide where the boundaries of the process lie. In my case I come from a design background. It is well documented that 90% of product cost is committed at the design stage and many quality issues can be "designed out".
The methods that I have found most useful are:
BS7000 http://shop.bsigroup.com/ProductDetail/?pid=000000000030314817
Theory of constraints (for manufacturing) http://www.spcforexcel.com/publications/Theory_of_Constraints/13B63E123ED3A6769B6575CE93DA4F2F/Theory%20of%20Constraints.pdf
and Prince 2 for management control https://www.prince2.com/uk/what-is-prince2
However, these are heavyweight methods and I use them as guides to good practice rather than adhering to their every detail; more like a tool box where the craftsman decides which tool to use.
Hope this helps
Paul
Hi Paul,
Thanks for sharing two resources about design management, and managing constraints. I am familiar with the TOC. This is used to optimize a process. I am looking for a process model to design a process that would yield good output.
Regards,
Praveen
Praveen: Most Process models are designed to remove the shortcomings and gaps of a particular process.
Process models are created based on a well known methodology called Value Steam- Mapping (VSM). However, not all VSM methodologies are the same and often does not yield the best expected outcome/ results.
The following papers describe some those advanced concepts in Value Steam Mapping. Take a look.
Let me know if you have any further questions? Thanks!!!
Conference Paper A Visual-based Methodology for Capturing Technical Memory in...
Conference Paper A flow-chart-based methodology for process improvement
You could also look at IDEF0 and IDEF3 (there are others but I have found these two of most use)
http://www.syque.co.uk/quality_tools/tools/Tools19.htm
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