Stakeholders are frequently engaged during the design process as a matter of course and their input frequently disregarded if incongruent with the designer's intentions, particularly in architecture at statutory planning stages. There is an increasing body in the ICT systems design and participatory design literatures (cf. Iversen and Leong, Shilton, etc.), however this approach doesn't seem to appear in architecture or building design literature. Is anyone aware of any approaches to engaging stakeholder or client values in architecture or building design please? Even semi-vague references are helpful!
Dear Richard,
I know a bureau in Amsterdam that is strong in these matters - the two owners (architects) both have one foot in practice and another in research. Here's their website, perhaps you can find some references from there or contact them directly http://www.fabrications.nl/general.php
Fabulous Jelle, thank you very much for the steer - I'll have a look!
All the best, Richard
Engaging clients in design has been practiced for some years now but with a different terminology. If you look for these key words you may find literature on it. In urban scale it is called 'community planning' or 'participatory planning' and in architecture, look for 'social design', have a look at this paper, it gives you some names of architect who were the contributors including Lewis Mumford, Richard Neutra, Jane Jacobs and Paul and Percival Goodman in architecture and urban planning, Roger Barker, James J. Gibson, and Kurt Lewin in psychology are identified as original contributors.
-Sommer, R.(1983). Creating Buildings with People in Mind. Eaglewood Cliffs, NJ, Prentice-Hall
Fascinating, thank you very much Negin - I'll have a trawl through our library!
All the best, RIchard
I propose these papers:
Jhon Heskett, Creating value by design
A value mapping tool for sustainable business in : Corporate Governance vol 13 Iss 5
Sustainability metrics and sustainability performance KPLs
All papers are downloadables
Best regards, giuseppe
Actually a lot of work has been done in the 70'ies-80'ies in architecture on involving future inhabitants in building design. Key figures of this period: John Habraken (support in infill philosophy) and Henry Sanoff. Literature from that period falls under the caption participatory design - Theory and Techniques (Henry Sanoff, 1990), Design Coalition Team (Beheshti, 1985), Open Building (http://open-building.org/ob/concepts.html).
Thank you so very much Giuseppe, Cecilia, and Henri for your valuable contributions, which I will be reviewing in detail this weekend! Best wishes, Richard
Dear Richard,
May I suggest a paper of my own, which addresses values in design from a participatory design research perspective. The paper also has a valuable :) review of related work:
Iversen, O.S., Halskov, K., Leong, T.W.: Rekindling Values in Participatory Design. In the proceeding of PDC 2010.
Iversen, O.S., Halskov, K., Leong, T.W.: Values-led Participatory Design. CoDesign Journal (2012).
---Kim
I was also going to recommend Kim's work. But if you particularly is looking for architecture I think that the work Volker did as a PhD student might be interesting:
Volker, L. Deciding about Design Quality: Value judgements and decision making in the selection of architects by public clients under European tendering regulations. Delft: TU Delft. http://repository.tudelft.nl/assets/uuid:46727d8c-cecb-4854-ad6e-40d3eadf7d5a/Volker_2010_PhD_Deciding_about_Design_Quality.pdf
Again in ICT there is quite a lot of work done. An example is my paper from EAD a few years ago:
Arvola, M., Karsvall, A., & Tholander, J. (2011). Values and qualities in interaction design meetings. In The Endless End: The 9th International European Academy of Design Conference. Porto, Portugal, May 4-7, 2011. http://www.ida.liu.se/~matar/EAD09arvola.pdf
Dear Richard,
If you consider the stakehoulder or client also as a designer then could this article help you.
Van Gassel, Frans and Ger Maas (2005) The development of a human-centred work method for design meetings. Proceedings meeting CIB W096. November 2005, Cobenhagen, Denmark. Editor Stephen Emmitt.
This article is to find on my website: www.fransvangassel.nl
Best regards,
Frans van Gassel
Thank you Kim, I am very grateful and honoured! I am aware of and have read the great work you are doing with Iversen and Leong. I have previously referenced both of these papers and we are utilising them as a springboard for further work in the Values and Sustainability Research Group here in Brighton, as well as my own PhD.
Perhaps you might know of any related work about the individual-institution values link, where have posted one other question here:
https://www.researchgate.net/post/HUMAN_VALUES_Do_you_know_of_any_studies_of_the_relationships_and_influences_of_individual_values_on_institutional_values
With a great many thanks and very best regards,
Richard
https://www.researchgate.net/post/HUMAN_VALUES_Do_you_know_of_any_studies_of_the_relationships_and_influences_of_individual_values_on_institutional_values
Thank you Frans, this seems fascinating and directly aligned with my work, as I am advocating design teams assemble in "flatter hierarchies," much along the lines of work done in participatory design.
I am very grateful for your contribution and will review it forthwith!
With many thanks and very best regards,
Richard
Mattias thank you so much for your contributions - both of which are fascinating and particularly relevant. I have read on Volker's work, and your paper appears genuinely interesting and directly related. I think there is a very useful and unexplored link between the research done in complex ICT systems design and design for the built environment, particularly in the generalisable principles that can be abstracted and applied to many complex disciplines that can benefit from more inclusive and participatory design.
With a great many thanks and very best regards,
Richard
非常多的热点事件真相都通过社会网络的转化和加工推理发现，这给我们启示，能否开发类似微博或者即时通讯与交友一类面向设计的社交工具，从而使设计进化过程可以通过大众参与的方式完成，获得设计最优解，以满足利益相关者甚至是竞争对手的诉求？The Truth of most of the hot issues are found through social networks‘ processing or reasoning, This enlightens us that if we can develop some kinds of social tools for design similar the microblogging or instant messaging for making friends to achieve the evolutionary process of the design by way of public participation,and obtain the optimal design solution and finally meet the demands of stakeholders, and even competitors?
Dear Richard,
A few months ago I published a paper that investigates how design can be used as a translational mechanisms to align multiple stakeholders:
https://www.researchgate.net/publication/265383446_The_potential_of_design_to_foster_academic_entrepreneurship_An_ethnographic_study_of_metaLAB_at_Harvard
Perhaps it might be of some interest.
All the best,
Luca
Conference Paper The potential of design to foster academic entrepreneurship:...
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