Hi All, I am using cell mask orange dye to label HEK 293 T cells plasma membrane. I am using 5 ug of dye as final concentration and incubating cells for 10 min at 37•C. I am facing issue with dye internalisation. I did staining before fixation as well as after fixation. In both case All dye internalize. So here is the protocol I am using:

1. Growing cells

2. wash with PBS

3. Stained with cell mask orange for 10 min

4. washing 3 time with PBS

5. Fixation with 4% PFA

6. Washing with PBS.

7. Stored in PBS,Same day Imaging.

Note: Some time I pellet down the cells after second step and then stained the cell suspension. At the end step I just mount the sample on slide.

How can I prevent dye internalization in cell? what are the possible reason of this issue? Please let me know.

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