All working GC Thermo 1310 simple configuration GC FID in first line.
Last week error apear when starting the program that Thermo aqusition service not runing.
Reinstalation of Win 10 operation system, Xcalibur software with sucsessful system configuration, all connections and cables are cheked and replaced but still same error.
Who have experiance with this?
Hi Karen,
Are you getting this message during the independent analysis of a .raw file (off line) or, before mass spec acquisitision (real time)?
Thank you,
Hediye.
G'day Karen,
Try this approach
1. From Windows Start menu, click ‘Services’ icon
2. Locate and highlight/select the “Thermo Xcalibur Service”
3. From left hand side menu, select “Start the service” if not aslready running
4. If it is running, then click "Restart the service"
Let me know hoe you fair.
Greg
Thank you for reply error apering when xcalibur loading and starts
I tried many times to manually anable the servive but it do not want to start.
Service is not runing it stoped but even manually it not running.
Hello, no when manually starting service win error 1608 is coming, I tried all possible ways to solve it but again no any result.
within Windows services, do you see similar Thermo related services as in attached?
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