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Global consumption is undergoing a profound transformation, driven by technological, environmental, and demographic changes. In G20 countries — which together represent about 85% of the world's GDP — these trends have manifested in especially significant ways, shaping consumer behavior and corporate strategies.
1. Sustainable and Conscious Consumption
Sustainability is no longer a differentiator — it's a requirement. Consumers in G20 countries are increasingly aware of the environmental impact of their habits. This translates into:
In Europe, for instance, countries like Germany and France are leading circular economy policies. In Japan and Canada, consumers are already willing to pay more for green products.
2. Digitalization and Omnichannel Experience
The pandemic accelerated the digitalization of consumption. E-commerce has become well-established, and consumers now expect a seamless experience between digital and physical environments:
China, South Korea, and the United States are leaders in this trend, with giants like Alibaba, Amazon, and Samsung heavily investing in interactive consumer technologies.
3. Personalization and Data
The ethical collection and use of data enable brands to offer increasingly personalized experiences:
4. New Values: Time, Health, and Well-being
Consumption is also being driven by new values:
5. Inclusion and Diversity
Consumers are demanding more representation from brands. There is a growing demand for:
This trend is particularly strong in countries such as the U.S., Australia, the U.K., and increasingly in Brazil and India.
Final Considerations
Consumption in G20 countries is becoming more digital, sustainable, personalized, and guided by human and social values. Companies that wish to thrive in this landscape need not only to adapt their products but also to rethink their business models and purposes.
The future of consumption will be less about “having” and more about “being”: belonging, caring, feeling, and participating. The consumer journey is increasingly becoming an extension of one's identity and values.
Reference: OpenAI. (2025). ChatGPT (June 2025 version) – The Near Future of Consumption: Trends in G20 Countries [Large language model]. OpenAI. https://chat.openai.com/