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Global consumption is undergoing a profound transformation, driven by technological, environmental, and demographic changes. In G20 countries — which together represent about 85% of the world's GDP — these trends have manifested in especially significant ways, shaping consumer behavior and corporate strategies.

1. Sustainable and Conscious Consumption

Sustainability is no longer a differentiator — it's a requirement. Consumers in G20 countries are increasingly aware of the environmental impact of their habits. This translates into:

  • A demand for sustainable, recyclable, or carbon-neutral products.
  • Preference for ethical brands that are transparent about their production chains.
  • Reduced excessive consumption, with a focus on quality and product durability.

In Europe, for instance, countries like Germany and France are leading circular economy policies. In Japan and Canada, consumers are already willing to pay more for green products.

2. Digitalization and Omnichannel Experience

The pandemic accelerated the digitalization of consumption. E-commerce has become well-established, and consumers now expect a seamless experience between digital and physical environments:

  • Expansion of e-commerce with AI-personalized platforms.
  • Integration between physical and digital stores (omnichannel), such as “buy online, pick up in store.”
  • Immersive experiences using augmented reality (AR) and virtual reality (VR) in shopping.

China, South Korea, and the United States are leaders in this trend, with giants like Alibaba, Amazon, and Samsung heavily investing in interactive consumer technologies.

3. Personalization and Data

The ethical collection and use of data enable brands to offer increasingly personalized experiences:

  • Custom-made products and services tailored to individual consumption profiles.
  • Extensive use of artificial intelligence to predict behaviors and preferences.
  • Privacy concerns, driving regulations like GDPR (Europe) and similar legislation in countries such as Brazil, Canada, and India.

4. New Values: Time, Health, and Well-being

Consumption is also being driven by new values:

  • Physical and mental health are priorities, with increased demand for healthy foods, wellness apps, and digital therapies.
  • Time as a scarce resource, encouraging convenience-based solutions such as fast delivery and on-demand services.
  • Greater appreciation for experience over ownership, with the rise of subscription, rental, and sharing models (access economy).

5. Inclusion and Diversity

Consumers are demanding more representation from brands. There is a growing demand for:

  • Inclusive products (cosmetics for different skin tones, clothing in various sizes, accessible technology).
  • Campaigns that reflect diversity and respect cultural, ethnic, gender, and sexual orientation contexts.

This trend is particularly strong in countries such as the U.S., Australia, the U.K., and increasingly in Brazil and India.

Final Considerations

Consumption in G20 countries is becoming more digital, sustainable, personalized, and guided by human and social values. Companies that wish to thrive in this landscape need not only to adapt their products but also to rethink their business models and purposes.

The future of consumption will be less about “having” and more about “being”: belonging, caring, feeling, and participating. The consumer journey is increasingly becoming an extension of one's identity and values.

Reference: OpenAI. (2025). ChatGPT (June 2025 version) – The Near Future of Consumption: Trends in G20 Countries [Large language model]. OpenAI. https://chat.openai.com/

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