I would say this sample is not clean enough (do you have the possibility to get the 280/260 nm OD?) and the RNA-protein complexes do not enter the gel or that is does not contain RNA and the smear is from DNA (in general degraded RNA make a smear bellow the ribosomal RNAs).
I do agree with the above answer the sample has high genomic DNA contamination. Please check 260/ 280 ratio and redo the RNA prep for the particular sample.