EyeTribe eye trackers are now obsolete, following the shutdown of the company. Yet we think that there may be labs that are still using these devices.
Recently, in our lab at METU Cognitive Science we tried to make their EyeTribe eye tracking devices work in a Windows 10 Release 1803. However, the trackers were initialized as generic USB devices and were not recognized by neither the EyeTribe eye tracking server nor the EyeTribe eye tracking UI. A roll back to Windows 1607 patch solved the problem. With the exact same driver set and hardware in place, the only observed difference between the two systems were the OS level security patches against Spectre & Meltdown security vulnerabilities. The Intel microcode level patches applied via BIOS updates were still in place, yet the devices operated correctly after OS rollback.
Relevant system settings with EyeTribe eye tracker problem present:
- Intel 7th gen Core i5 7500
- Dell OptiPlex 3050, BIOS ver. 1.10.2
- Windows 10 ver. 1803
System settings with no issues:
- All other settings were kept the same
- Windows 10 ver. 1607
Thanks Efecan Yılmaz for testing and implementation.
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Cengiz Acarturk, PhD
I have Win 10 Home, ver. 1803 (build 17134.376), X64 platform and EyeTribe driver works for me.
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