I was looking for a critical evaluator who can assist me with suggestions for improvement of my questionnaire. The study was based on Indian Customer's who are using E-Banking lounge services.. Major dimensions of study were Technology Readiness, Service quality, User satisfaction and Continuous intention. Researchers, Banking professionals, E-Banking lounge Users, Consultants etc were best fit. Thanks to all masters who all reverted to my mails even being very busy in their normal schedule. Research is about sharing expertise.
I dont know whether my research will come to a conclusion but I would like to salute to all great researchers who are willing to help unknown junior fellows with their quality sharing without any expectation in return.
Thanks to esteemed Prof Stephen W. Brown, Prof Michael McCardle, Prof Rajendra K. Gupta, Prof Achmad Nizar Hidayanto, Prof Fernando Santini, Prof. Veronica Liljander, Prof. Claudio Sampaio, Prof. Daiane Pagnussatti, Prof. Jan van Bon, Prof. Michael Humbani, Prof. Bismark Addai, Prof. Raj Prasanna, Prof. Bikramjit Rishi, Dr. Rajesh Verma, Prof. Javier Andres Bargas-Avila, Prof. Dhruv Grewal, Dr Sunil, Dr. Dheeraj Nim, Dr Bedi and all my senior colleagues at Mittal School of Business who all have reverted to my request. I thank you all for your reply and meaningful directions given on the theme. Regards.
Process is on going and will require some more critical reviews to make it a complete exercise. Revert in case your feasibility and competency map with the given case.
I think you can use standard questionnaire from other researchers who tested these variables.