I am currently working on the analysis of human cytokines using the BioLegend LEGENDplex assay on a BD FACSymphony A3. For PMT voltage setup on FSC and SSC, I followed the manufacturer’s protocol using setup beads. However, I encountered some difficulties. At FSC 450 and SSC 300, no distinct bead population appeared on the dot plot. When I increased FSC to 800 and SSC to 600, I could visualize some events clustered near the origin (close to the X–Y axis intersection), but they did not resemble the clearly separated bead populations (groups A and B) shown in the protocol. At this stage, I am unable to resolve the bead populations appropriately. Could you kindly advise on how to optimize the PMT voltage settings or other parameters to better distinguish these bead subsets?